Tech Support options (please read carefully):

• On The Cutting Edge Subscription Membership and Funtime Software 2009 Support Group/Forum(Subscription Purchase Required, please enter your order number, full name and email address on the order in the NOTES field.)
• Scrap-Savvy Yahoo Group/Forum (open group)
• Email: techsupport@scrap-savvy.com  This is support for download issues or web site functionality questions or if you need assistance with an order that you place or are trying to place.  Software/Cutter Tech Support should be processed through the appropriate support group/forum listed above. (In the most extreem cases please allow up to 3 business days for assistance)

Please Note: Our email server is sometimes BLOCKED by  AOL, Comcast, Yahoo and a few other email accounts. If you currently use AOL, COMCAST or Yahoo for email you must add us to your address book or you will not receive our email reply. If you do not hear back from us within 3 business day it may be due to a blocked email we ask that you use an alternate address and please contact us again.